razer blackshark v2 headset knob volume randomly goes up and down when I turn it | Razer Insider
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Question

razer blackshark v2 headset knob volume randomly goes up and down when I turn it

  • March 18, 2025
  • 3 replies
  • 24 views
PaleBrowndomeretro187

whenever I turn the volume knob on the side of my headset, it jumps around in volume sometimes muting the headset.

    N
    This topic has been closed for replies.

    3 Replies

    FiszPL
    Vanguard
    Forum|alt.badge.img+1
    • FiszPL
    • VANGUARD
    • March 18, 2025

    Most probably faulty encoder.

    PaleBrowndomeretro187

    what should I do if its a faulty encoder?

    Razer.Ten
    • Razer.TenRazer Support
    • Razer Support
    • March 21, 2025

    Hey ​@PaleBrowndomeretro187,

    Can you send me a PM with the serial number so I can verify it in our system and check for applicable troubleshooting steps that might address the volume knob issue you're currently experiencing?

     

     

    *Thread locked to curb conversation to PM.

     

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