Hi, I need help with my Razer headset. I bought it only 3 days ago, and it was working perfectly until today.
Earlier today, the audio suddenly became extremely quiet. The volume was much lower than it normally was, even though my Windows volume was turned up. I checked my sound settings and tried restarting my PC, but the volume stayed very low.
I then checked Razer Synapse, and I noticed that my headset was no longer showing up in the Razer app. I also checked Device Manager, including the hidden devices, but I could not find a Razer headset listed there.
I have already restarted my PC and tried reinstalling the Realtek audio driver, but the problem is still happening. The headset is connected through the 3.5 mm audio jack.
Since the headset is only 3 days old and was working normally before this happened, I would like help figuring out why the volume suddenly became extremely low and why the headset is no longer appearing in the Razer app.
Thank you.