razer blackshark v2 hyperspeed dongle

Question

whenever i connect the dongle it flashes a green light then attempts to connect, sometimes reconnecting the cable works and then sometimes it doesnt, looking for help on this issue

Razer.sushi.boi · Answer

Hi there, @Noah_Lawz!Are you using a USB hub? Try plugging it directly into your PC’s motherboard. If the same issue persists, then send me a PM along with the serial number of yourRazer BlackShark V2 HyperSpeed so I can validate it and look for other troubleshooting steps that we can attempt.*Thread locked to curb conversation to PM.

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