whenever i connect the dongle it flashes a green light then attempts to connect, sometimes reconnecting the cable works and then sometimes it doesnt, looking for help on this issue
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in device manager the dongle gives a device descriptor request failed error 43, not sure what to do
- Razer Support
- 1640 replies
Hi there,
Are you using a USB hub? Try plugging it directly into your PC’s motherboard. If the same issue persists, then send me a PM along with the serial number of your Razer BlackShark V2 HyperSpeed so I can validate it and look for other troubleshooting steps that we can attempt.
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