razer blackshark v2 hyperspeed dongle | Razer Insider
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Question

razer blackshark v2 hyperspeed dongle

  • October 1, 2024
  • 2 replies
  • 163 views

whenever i connect the dongle it flashes a green light then attempts to connect, sometimes reconnecting the cable works and then sometimes it doesnt, looking for help on this issue

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2 Replies

  • Author
  • Insider Mini
  • October 1, 2024

in device manager the dongle gives a device descriptor request failed error 43, not sure what to do


Razer.sushi.boi

Hi there, @Noah_Lawz!

 

Are you using a USB hub? Try plugging it directly into your PC’s motherboard. If the same issue persists, then send me a PM along with the serial number of your Razer BlackShark V2 HyperSpeed so I can validate it and look for other troubleshooting steps that we can attempt.

 

*Thread locked to curb conversation to PM.