razer blackshark v2 hyperspeed microphone issue | Razer Insider
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razer blackshark v2 hyperspeed microphone issue

  • September 25, 2025
  • 1 reply
  • 26 views
storyLaurelGreencool958

My microphone stopped working. In the Windows indicator, the microphone level moves when I speak, but in all other applications and in recordings I can’t be heard

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1 Reply

Razer.ScarletRouge

Hey there, ​@storyLaurelGreencool958 

 

I understand that your Razer Blackshark V2 Hyperspeed microphone is not picking up your voice. Please try these troubleshooting steps on this link to help resolve the issue. 

 

If the issue persists after performing the troubleshooting steps, please send me a private message together with your device's serial number and proof of purchase in PDF format for a possible warranty claim. You can upload your proof of purchase to your Google Drive and send me the link. Make sure that the link is set the sharing settings to "Anyone with the link can view". Thank you!


 

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