Razer Blackshark v2 Hyperspeed not working | Razer Insider
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Question

Razer Blackshark v2 Hyperspeed not working

  • November 5, 2023
  • 1 reply
  • 447 views
BlueJeanseasyLARIMAR440

Hey,

my Razer Blackshark v2 Hyperspeed suddenly stopped working. In 2.4 and USB mode it shows up in the audio menu but I have no sound, bluetooth works fine right now. When I try playing audio/video via browser or media player it just doesn’t start or crashes the player.

I tried reinstalling drivers, troubleshooting with windows and resetting the headsets firmware, nothing worked. So I am out of ideas.

Looking for any help. Thanks

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1 Reply

Razer.Zionzedd

Hi @BlueJeanseasyLARIMAR440,

Thanks for alerting us about your Razer BlackShark V2 headset which suddenly stopped working. Please PM me the serial number of your device so I can verify its model and check my resources for options to help you further. 

*Thread locked to curb conversation to PM. 

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