Hello,
Today I purchased a Razer BlackShark V2 HyperSpeed and set it up on Windows 11. Synapse 4 detects the headset correctly, but none of the audio or microphone settings I change in Synapse are actually applied to the device.
What happens:
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Changing the EQ does not change the sound.
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Bass boost / enhancements have no effect.
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Mic tab settings (mic monitoring / sidetone, noise reduction, etc.) also do not take effect.
So the headset is visible in Synapse, but configuration changes are not being pushed to the device.
Current setup:
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Default Windows output device: Razer BlackShark V2 HS 2.4
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OS: Windows 11
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All Razer services in msconfig → Services are enabled and running.
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Drivers are up to date.
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Manual pairing between dongle and headset was tested and works.
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Sound enhancements / Audio enhancements in Windows are set to “Device default effects.”
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I reinstalled all Razer software and drivers from scratch.
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I also tried installing Synapse 3 to check if the issue was version-specific, but the behavior was the same.
How can I fix it?
Thank you.
