Hello
I just purchased a Blackshark V2 Pro 2023. The headset has this constant low level static noise at all times from the ear cups. It’s not really noticeable if I’m listening to music or playing games. But if I’m listening to anything that doesn’t have constant sound like a podcast it’s very noticeable.
I have the latest firmware (Oct 17 2023) and I’ve messed about with all of the settings I can think of. If I can’t get this resolved I’ll likely be returning the headset.
yo guys I just got a Blackshark V2 X as a temporary headset and I’ve figured smth out bout the white noise u hear.
In the sound options in Windows, under the recording tab, go to the device tht is, ur Razer headset mic, go to the Levels tab under this section, and the culprit seems to be the Microphone Boost feature. If you turn this boost all the way up to 30dB, tht constant white noise is gonna be real noticeable. So to turn this noise down just put that to 0dB. However, I also found out that this noise is actually always playing, you can hear it if you turn the slider on the headset all the way up. P.S :I also can hear the background noise in my house and I believe this mic is picking it up and playing it back into the headset. Not sure tho
Edit 1: It is indeed a microphone problem. When I mute the “Microphone” bar, I don’t hear any sound.
I FOUND A FIX!!
For me, it was actually the independent soundcard that was causing the issue!
All I had to do was mute the sound of the separate soundcard mic and the buzzing vanished. Hope this works for you :)
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