Razer Blackshark v2 Pro 2023 - constant static noise | Razer Insider

Razer Blackshark v2 Pro 2023 - constant static noise

  • 29 November 2023
  • 16 replies
  • 1466 views

Userlevel 2

Hello

I just purchased a Blackshark V2 Pro 2023. The headset has this constant low level static noise at all times from the ear cups. It’s not really noticeable if I’m listening to music or playing games. But if I’m listening to anything that doesn’t have constant sound like a podcast it’s very noticeable.

 

I have the latest firmware (Oct 17 2023) and I’ve messed about with all of the settings I can think of. If I can’t get this resolved I’ll likely be returning the headset.


16 Replies

Just recieved mine and this is unacceptable for such an expensive headset. I don’t want to have a constant static noise when I wear the headset.

This is even with the microphone disconnected. Really poor quality here… I will return it if it is not fixed via firmware in the next coming days.

Userlevel 2

Yeah I’m pretty disappointed. I did so much due diligence before I bought this thing too. I read and watched a whole bunch of reviews and even people who were only lukewarm on the headset didn’t mention this static issue. That makes me hopeful that it’s just an issue with a few units going out, and not every single one. Obviously I’ll be returning it if support can’t help me.

No reviewers mention it is pretty messed up. It is either bought opinions or lousy testing - I can’t imagine it’s only affecting a few units, as it seems a “by design” thing. When there is a sound for the first time, the static turns on and it stays on. Tested on different pc’s, phones, lightspeed and bluetooth.

Userlevel 2

yeah that’s been my experience as well. but I maybe it’s just our units not functioning correctly? it’s just such a glaring issue I can’t accept that it would be glossed over in a review

Userlevel 2

Update. Got my replacement headset in the mail aaaaaaaaaaaaaaaaaand the white noise issue is still present. Honestly this is super disappointing. I really like this headset: the comfort is great, the range is huge, the battery life is eternal, the sound quality during music or games is phenomenal, and the mic is unparalleled. But this white noise / static issue is either a glaring design flaw or a huge manufacturing bug and frankly I think these things should be off the market until it’s resolved. I’ll be returning these and sticking with my original 3.5mm razer kraken.

Just got mine today and I have the same problem and I have stretched everywhere for a solution for the White Noise and is can't find anything about a fix. It's sad from Razer that they have this problem. 

I hope this gets more traction and Razer does something about it. I will never trust any reviews ever again - how can this issue not be more talked about.

I had the 2020 version a week ago and swapped it for a 2023 because of the microphone. Now I have the same problem as you

The noise is audible from both sides, but it feels louder on the right side.

Any updates on this? like mine started just doing this static noise yesterday after 3 weaks of use

I got the same problem, I tried to configure it with every config possible and nothing helps.. 

Same problem, dont get it how no reviewers are talking about this issue. Going to have to return it

Same problem here

Yep, Me too

Same problem here, and a whole bunch of other ones too

Hello, 

 

Has there been any updates on this? I just opened my new Razer BlackShark V2  Pro headset and plugged it in and immediately got the white noise issue. Has there been anything that has worked to fix this? For a $200 headset i’m very shocked to instantly have issues with it. 

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