Hello,
I’m experiencing an issue with my Razer BlackShark V2 Pro (2023). From time to time, I hear a double beep and the connection suddenly drops.
I’ve tried everything I could, including Razer’s official recommendations as well as suggestions from other posts, but nothing has worked so far.
Unfortunately, Razer.Aero has not responded to my private message.
I really hope someone can help me with this.
Hi there,
Are you using a USB hub? Try plugging it directly into you PC’s motherboard. If possible, try it on a different computer just to check if the same issue persists. If it does, then drop me a message via PM along with your BlackShark V2 Pro ’s serial number so I can validate it in our database and check for other workarounds that we can attempt.
*Thread locked to curb conversation to PM.
Hello,
I’m experiencing an issue with my Razer BlackShark V2 Pro (2023). From time to time, I hear a double beep and the connection suddenly drops.
I’ve tried everything I could, including Razer’s official recommendations as well as suggestions from other posts, but nothing has worked so far.
Unfortunately, Razer.Aero has not responded to my private message.
I really hope someone can help me with this.
Hi Johnny-Tabasco,
I’ve responded to your message with your case ID number. Please check your inbox and let continue from there. All the best!
*Thread locked to curb conversation to PM.
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