I am experiencing intermittent connection issues with my Razer BlackShark V2 Pro (2023).
At times, the audio briefly cuts out or disconnects for a moment and then reconnects.
When this happens, the sound level may suddenly change, and I occasionally hear brief static or distortion.
I have already tried the following:
- Clean installation of GPU drivers
- Removing SteelSeries GG and other third-party audio software
- Disabling Windows audio enhancements and exclusive mode
- Testing different USB ports and positions for the wireless dongle
The issue still occurs.
Please advise on further troubleshooting steps or whether this could be a hardware-related issue.