My USB dongle for the Razer Blackshark V2 Pro (2023) was broken and I am in need of a replacement. Support (Phone) stated none were available for purchase as a replacement, is this correct? Is there some possibility that some may be available and phone based tech support is not aware?
Thanks for any assistance with this.
Hey there,
Thank you for sharing your concern here about purchasing a replacement dongle. Please send me a private message along with your case number and country of residence so I can check our system for dongle stock availability for your device. Also, could you please tell me more about the issue with your broken dongle so I can properly isolate it? Thank you!
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