Hi. I have recently bought this headset and so far I was overall pleased with it’s performance and all but today, without me changing anything, it went from controling the system volume via the volume knob to controling only the volume of the headset itself. I find this rather unpleasent, especially since i can’t even see at what sound the headphones are at. Is there a way to reverse this change since it somehow wasn’t like that just one day ago or was me being able to control the system volume with it a bug? The issue appeared when i started my pc today and it immedeately was bugged.
Question
Razer Blackshark V2 pro 2023 volume control
actually i just noticed that it is not two seperate volume controls but the blackshark is actively blocking my control over the volume. the only way it let’s me control it, is via the knob on the headset.
Okay so. I reinstalled the driver for the headset for the 2nd time just now and now it works fine again. I really don’t know what the issue was, especially since i had to deinstall and reinstall the headset driver twice for it to be fixed.
You reinstalled the drivers and now you just control the headset volume? Because mine is controlling the master computer volume.
Where you find the drivers?
I’m having the same problem here, using the blackshar v2 hyperspeed. Already unistalled the device twice, with no solution. Any news regarding this topic?
I’m having the same problem here, using the blackshar v2 hyperspeed. Already unistalled the device twice, with no solution. Any news regarding this topic?
How did you uninstall the device? Was it through the Windows Device Manager or some other method?
In any case, I was also having this issue, so I’ll share what I did to fix the issue. Sorry if this is what you’ve already tried to do.
- Ensure the firmware is up-to-date. (From what I understand, this is different from the Windows’ drivers, which are installed onto your computer and help drive the device, whereas the firmware is installed on the headset itself and is independent of what the device it’s connected to.)
- The latest firmware updaters can be found here.
- If it says your device is already up-to-date, then continue.
- Open the Windows Device Manager. Easiest way is Win+X, then select “Device Manager”.
- Under the “Audio inputs and outputs” section, right click “Speakers (Razer BlackShark V2 Pro)”, then select “Uninstall device”
- Unplug the 2.4 GHz hyperspeed dongle, wait for around 30 seconds, then plug it back in. The drivers should then install themselves in the background (and hopefully work as expected).
I hope this works for you!
I’m having the same issue on linux (NixOS). I’m on hyprland wayland and got it to send events, but it randomly stopped working. There is an additional bug that is also present on windows, where the volume dial doubles each input. The power button works fine. Downloading the latest firmware does not fix this. Openrazer also does not have support. Will try with an older kernel and nix packages version, but doubt it does anything.
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