So I brought Razer BlackShark V2 Pro wireless headphone 9 months ago and I was using carefully. But all of sudden left hinge broke off when I took of from my head. I tried to contact the amazon about warranty but they suggested reaching out to RAZER itself. Please get it replaced, fixed, or refunded. It’s unfair that I brought such expensive headset to see easily getting broken.
I even couldn’t find email for razer customer service...
I had the same thing happen a few months ago, Razer replaced it. But now it just broke in the exact same place and they aren’t replacing it again. Sadly it’s just weak brittle plastic.
Give Support a try, Register it first then go:
Official Razer Support Then:
I just used the Chat which is just a bot, but then somebody will email you, ask a few questions and hopefully they’ll replace it! Good luck :)
yea this also happend to me this happends to all my razer headsets its getting really annoying
I have created a stronger hinge replacement since it happened to mine as well. https://www.etsy.com/listing/1799496988/razer-blackshark-v2-pro-hinge-upgrade
I have created a stronger hinge replacement since it happened to mine as well. https://www.etsy.com/listing/1799496988/razer-blackshark-v2-pro-hinge-upgrade
Amazing just bought a set cant wait
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