I recently purchased the Razer Blackshark v2 Pro. I charged the headset, plugged in the USB device and the headset worked perfectly. I already have the Razer Synapse software and the headset enrolled in the software upon connecting.
The problem I'm having is that every time I attach the detachable microphone, the headset disconnects from Razer Synapse software and sound stops. When I unplug the microphone, sound resumes and the headset pops back into Razer Synapse.
I've set the headset and microphone as default devices and ensured the firmware was updated to the most recent update.
Question
Razer Blackshark v2 Pro - Headset Disconnects Upon Connecting Detachable Microphone
Did you ever find out what was causing this or fix it.
I disconnected the mic from my Razer Blackshark v2 Pro 2 nights ago. When I plugged it back in, I lost audio, when I took it out the audio came back.
This is the first time I have ever unplugged the mic. If I have it connected via USB or not, it is powered off. As shown below.
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