Razer blackshark V2 Pro - No sound in the right ear | Razer Insider
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Razer blackshark V2 Pro - No sound in the right ear


Hi all,

For the past few days, there's been no sound coming from the right side of my Blackshark V2 Pro (2023). Initially, I had sound in both sides, but when I adjusted the volume knob, the sound on the right side disappeared. If I turned the headphones off and on again, the sound would return. But now, I permanently have no sound on the right side. I've updated the firmware and drivers, but without any result... When I connect the headphones via Bluetooth to my phone, I do get sound in both ears. Does anyone have a solution for this?

Thanks in advance.

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2 Replies

i had the same issue. Go to advanced sound settings on windows. Right click on the headset and go to properties, then to the spatial sound and select windows sonic, not the Dolby atmos. Hope this helps.

 


Razer.ScarletRouge

Hi LilBasso,

 

I understand you're experiencing an audio issue with the right side of your Blackshark V2 Pro (2023). Please try the troubleshooting steps outlined in this article. If the issue persists after trying those steps, please send me a PM along with your device's serial number so I can investigate further. Thank you!


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