I know I’m probably the 100th person to ask this, but I got my Razer BlackShark V2 Pro PlayStation Edition yesterday and I’m really happy with it, except for the constant hissing noise when no audio is playing. Is there any way to get rid of it by now? I’ve already turned sidetone all the way off.
Hi CK382,
I’m glad you’re happy with your Razer BlackShark V2 Pro PlayStation Edition. Let’s properly isolate why you’re hearing a hissing noise when there’s no audio playing. Please connect your Razer headset to another compatible devices such as PS5 or computer and PM me the result together with your Razer Razer BlackShark V2 Pro PlayStation Edition’s SN: (Follow steps here: https://mysupport.razer.com/app/answers/detail/a_id/548/~/how-to-find-the-serial%2C-product%2C-or-part-number-on-a-razer-device) and link of your receipt in a PDF format: (Save the shareable files via any online drive account listed here: https://mysupport.razer.com/app/answers/detail/a_id/4011?_ga=2.197232171.544708261.1744067200-1885068520.1744067200&_gl=1*vo487o*_ga_3TRK53PM75*MTc0NDA2NzE5OS4xLjEuMTc0NDA2NzM0My4yNC4wLjA). Kindly change the privacy settings to "anyone has link", so I can view the file/s without asking for permission.
*Thread locked to PM.
Already have an account? Login
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
