I have had my Razer Blackshark V2 Pro for almost 5 years now and recently, in order to get sound on both sides of the headset, I have had to fine-tune the physical volume knob. Now I am unable to hear at all on the right side unless the volume knob is firmly held in a specific position. What can I do to fix this issue?
Question
Razer Blackshark V2 Pro right side no audio when plugged in or used wirelessly
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- Razer Support
Hey there,
I understand that you're having an audio issues with your Razer Blackshark V2 Pro. Please try these troubleshooting steps on this link to help resolve the issue.
If the issue persists after performing the troubleshooting steps, please send me a private message together with your device's serial number and proof of purchase/receipt in PDF format so I can check its warranty details for a possible warranty claim. You can upload your proof of purchase to your Google Drive and send me the link. Make sure that the link is set the sharing settings to "Anyone with the link can view". Thank you!
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