Razer Blackshark v2 pro the mic volume automatically drops when i try to talk

Question

I swear to god if im dumb or smth ion know but im going crazy over this problem im trying to solve the problem this last 3 days. My friends are always telling me that my voice is so low. I tried every way to solve this problem but i couldnt. I want help guys when i start talking, the mic volume drops like 100 to 70 / 70 to 50 especially when i talk loud it drops more like 100 to 50 /// if yall have a solution pls help me

Razer.Aero · Accepted Answer

Hello BayEraySter,I undertsand taht your hhaving low audio using To troubleshoot the issue, please perform the steps below:Clean dirt or debris that may obstruct the vents or diaphragm of your mic.Ensure the audio ports and jacks are clean and the headset mic is properly attached.Make sure the mic diaphragm is in front and the air vent is facing away from your mouth.Get the latestWindows update.Make sure your apps can access the mic.Ensure your headset is set as the default recording device.Set Windows microphone level and microphone boost to values that works well for your setup.Note:Higher levels can cause mic to be more sensitive.Update thefirmwareon your headset if it is on the list.Rule out software issues. Close all audio enhancing software including Razer Synapse, Razer 7.1 Surround Sound, THX Spatial Audio and check if the issue persists.If closing Razer Synapse fixed the issue,reinstall your headset drivers, includingRazer Synapse, THX Spatial Audio. Restart your PC then test your headset.If the issue only happens while Razer Synapse is running, logout from Razer Synapse and test with another Razer account.If the problem persists, please send me a PMwith your device's serial number so I can verify the model and provide further assistance. Best regards!*Thread locked to curb the conversation to PMs.

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