Razer Blackshark V2 PRO Wireless 2023 not working with USB Dongle | Razer Insider
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Razer Blackshark V2 PRO Wireless 2023 not working with USB Dongle

  • December 8, 2023
  • 3 replies
  • 1098 views
P

Hi all!
I encountered a problem with my new Razer Blackshark V2 PRO Wireless 2023. It connects to the phone and computer via bluetooth, but does not connect via a USB dongle. I inserted it into Playstation 5, the set-top box recognizes the headset, but there is no sound. I press the SmartSwitch twice, it says "hyper speed wireless", but nothing else happens. The LED lights up blue.

How can I connect my devices via dongle?

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3 Replies

P
  • perpleks
  • Insider Mini
  • 1 reply
  • December 15, 2023

Same problem here, brand new Blackshark V2 PRO won’t connect to their dongle out of the box!

wanii29
1 person likes this
  • wanii29
    wanii29
S
  • Shadow0T
  • Insider Mini
  • 1 reply
  • January 4, 2024

Same here. I did everything including updating windows, reinstalling synapse and updating the firmware on the headset itself.

wanii29
1 person likes this
  • wanii29
    wanii29
Mysticbizfun553

so I understand that this topic is one without an answer or the headphones do not work?

wanii29
S
2 people like this
  • wanii29
    wanii29
  • S
    Shadow0T

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