Hello, last month I brought myself the Blackshark V2, now after a few weeks using it wireless with the dongle all of a sudden the dongle doesn’t want to work anymore.
I had some weird issues with it before it decided to stop working, It would randomly disconnect, now at first it would happen ever so often, maybe a few hours apart from each other but then it would get worse being only a few minutes apart from each other or even a few seconds of connecting it by the hyperspeed wireless mode.
Whenever I plug it into my PC it goes “The last USB device you connected to this computer malfunctioned and Windows does not recognise it.” and inside of device manager it says “PCI Encryption/Decryption Controller”
Along with plugging it in to the PC a blue dim light shows for a few seconds before fading.
I tried different PCs and even different cords and different USB ports, even restarting my PC.
I don’t know what to do, I really am quite disappointed and upset, I really liked this headset and now that I can’t use it wirelessly makes me aggerated.
Any help would be appreciated