When I enter the serial number on my headset's box, it says it's already in use. How can I resolve this issue?
Question
Razer blackshark v2 serial number
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- Razer Support
Hey there,
I understand that you are having issues with your headset's serial number being marked as already in use. Please send me a private message together with the screenshot showing the error message and the website where you are trying to enter your serial number. Additionally, please provide your device's serial number, so I can check its details here in our system and assist you promptly.
You can upload the screenshot to your Google Drive and send me the link. Make sure that the link is set the sharing settings to "Anyone with the link can view". Thank you.
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