razer blackshark v2 x | Razer Insider
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razer blackshark v2 x

  • December 20, 2025
  • 1 reply
  • 13 views

I just received the product, but when I try to register it, it says it's already registered. How can I resolve this issue?

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1 Reply

Razer.Aero
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  • Razer Support
  • December 21, 2025

Hi leetBabyPowderwire533,

I understand you're having trouble registering your Razer BlackShark V2 X because it's serial number is already registered to other account. I suggest you take advantage of your warranty from the seller, as we cannot remove the device from the previous account. To ensure the authenticity of your purchase, please buy Razer products from authorized Razer resellers. This guarantees that you receive a genuine device. Please be aware that products purchased from non-authorized dealers may be used, counterfeit, re-boxed, defective, or gray market goods. If you need assistance in the future, feel free to reach out. I'm here to help!

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