Razer BLACKSHARK v2 x already registered by another account. i can't get activation code | Razer Insider
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Hello! Recently, I bought the Razer Blackshark V2 X but I have problem with the product where the item is already registered, but not under my Razer ID, which means I can't get the activation code via my email to activate the 7.1 surround sound features. I looked around in the Razer community for a fix. How do I fix this problem? Please help

Return and get it from more viable source.


i cant return it it gonna take too much time


i cant return it it gonna take too much time

It may be fake, that’s why you cannot register it...


no when i but the device serial number it shows me that same product i bought with the same serial number and the same product number that i have on my Razer Blackshark v2 x


no when i but the device serial number it shows me that same product i bought with the same serial number and the same product number that i have on my Razer Blackshark v2 x

Becuase they’re using legit (already registered/used) serial number, that’s “normal” on the fake Razer products.


but thats dose not mean that the product i have is fake i saw another ppl having the same problem as me and it got resolved, is there any way to see if my product is fake?

 


Hello! Recently, I bought the Razer Blackshark V2 X but I have problem with the product where the item is already registered, but not under my Razer ID, which means I can't get the activation code via my email to activate the 7.1 surround sound features. I looked around in the Razer community for a fix. How do I fix this problem? Please help


Hi THE-BYE-BYE-MAN,

I’ve responded to your PM. Please share your headset serial number and proof of purchase so I can verify if the store or reseller is authorized by Razer. Save the shareable files via any online drive account listed here. I hope to hear from you soon.

*Thread locked to curb the conversation to PMs.