Hello! Recently, I bought the Razer Blackshark V2 X but I have problem with the product where the item is already registered, but not under my Razer ID, which means I can't get the activation code via my email to activate the 7.1 surround sound features. I looked around in the Razer community for a fix. How do I fix this problem? Please help
Answer
Razer Blackshark V2 X already registered by another account. I Can't get activation code
Best answer by Razer.Aero
Hello KiOGo,
I'm sorry to hear you're having trouble registering your Razer BlackShark V2 X. Usually, you can find the activation code on the scratch card that comes with the packaging. If it's missing or if the code has already been used, it's best to reach out to the reseller for a refund. It's always a good idea to buy Razer products from authorized resellers to ensure you get a genuine product. Buying from unauthorized sellers can sometimes lead to issues with used, counterfeit, or defective items.
Keep in mind that registering your product mainly helps with warranty coverage. If you need more help, feel free to send me a PM with your device’s serial number and proof of purchase So I can check the information in our system. Save the shareable files via any online drive account listed here. Thank you!
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Hello, i bought the razer blackshark v2 x, but i have problem when i register the headset where the item is already registered but not under my razer id. I have activated 7.1 Surround Sound cuz i have razer kraken but i want to register this headset
I bought the Razer Blackshark V2 X but I have problem with the product where the item is already registered, but not under my Razer ID. I have activated 7.1 Surround Sound cuz i have another razer headset but i want to register this headset to.
- Razer Support
- Answer
Hello KiOGo,
I'm sorry to hear you're having trouble registering your Razer BlackShark V2 X. Usually, you can find the activation code on the scratch card that comes with the packaging. If it's missing or if the code has already been used, it's best to reach out to the reseller for a refund. It's always a good idea to buy Razer products from authorized resellers to ensure you get a genuine product. Buying from unauthorized sellers can sometimes lead to issues with used, counterfeit, or defective items.
Keep in mind that registering your product mainly helps with warranty coverage. If you need more help, feel free to send me a PM with your device’s serial number and proof of purchase So I can check the information in our system. Save the shareable files via any online drive account listed here. Thank you!
*Thread locked to curb the conversation to PMs.
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