Hello! Recently, I bought the Razer Blackshark V2 X but I have problem with the product where the item is already registered, but not under my Razer ID, which means I can't get the activation code via my email to activate the 7.1 surround sound features. I looked around in the Razer community for a fix. How do I fix this problem? Please help
Question
Razer Blackshark V2 X already registered. Can't get activation code
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+1Basically when it was registered once to other RazerID account, you cannot register it on another.
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FiszPL wrote:
Basically when it was registered once to other RazerID account, you cannot register it on another.
i haven’t register it
+1TmT230709 wrote:
FiszPL wrote:
Basically when it was registered once to other RazerID account, you cannot register it on another.
i haven’t register it
Is it New headset? If yes, where did you bought it? Ebay? Aliexpress or some other source?
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- Razer Support
- 3229 replies
TmT230709 wrote:
Hello! Recently, I bought the Razer Blackshark V2 X but I have problem with the product where the item is already registered, but not under my Razer ID, which means I can't get the activation code via my email to activate the 7.1 surround sound features. I looked around in the Razer community for a fix. How do I fix this problem? Please help
Thanks for helping, FiszPL! Stay awesome!
Hi TmT230709,
I’ve respoded to your PM regarding your device serial number. Hope you could share a photo of your device serial numner and proof of purchase for me to verify it. Thank you!
*Thread locked to curb conversation to PM.
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