Hello! Recently, I bought the Razer Blackshark V2 X but I have problem with the product where the item is already registered, but not under my Razer ID, which means I can't get the activation code via my email to activate the 7.1 surround sound features. I looked around in the Razer community for a fix. How do I fix this problem? Please help
Question
Razer Blackshark V2 X already registered. Can't get activation code
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+1Basically when it was registered once to other RazerID account, you cannot register it on another.
Basically when it was registered once to other RazerID account, you cannot register it on another.
i haven’t register it
+1Basically when it was registered once to other RazerID account, you cannot register it on another.
i haven’t register it
Is it New headset? If yes, where did you bought it? Ebay? Aliexpress or some other source?
- Razer Support
Hello! Recently, I bought the Razer Blackshark V2 X but I have problem with the product where the item is already registered, but not under my Razer ID, which means I can't get the activation code via my email to activate the 7.1 surround sound features. I looked around in the Razer community for a fix. How do I fix this problem? Please help
Thanks for helping, FiszPL! Stay awesome!
Hi TmT230709,
I’ve respoded to your PM regarding your device serial number. Hope you could share a photo of your device serial numner and proof of purchase for me to verify it. Thank you!
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