Razer Blackshark V2 X already registered. Can't get activation code | Razer Insider
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Hello! Recently, I bought the Razer Blackshark V2 X but I have problem with the product where the item is already registered, but not under my Razer ID, which means I can't get the activation code via my email to activate the 7.1 surround sound features. I looked around in the Razer community for a fix. How do I fix this problem? Please help

Basically when it was registered once to other RazerID account, you cannot register it on another.


Basically when it was registered once to other RazerID account, you cannot register it on another.

i haven’t register it


Basically when it was registered once to other RazerID account, you cannot register it on another.

i haven’t register it

Is it New headset? If yes, where did you bought it? Ebay? Aliexpress or some other source?


Hello! Recently, I bought the Razer Blackshark V2 X but I have problem with the product where the item is already registered, but not under my Razer ID, which means I can't get the activation code via my email to activate the 7.1 surround sound features. I looked around in the Razer community for a fix. How do I fix this problem? Please help

Thanks for helping, FiszPL! Stay awesome!


Hi TmT230709,

I’ve respoded to your PM regarding your device serial number. Hope you could share a photo of your device serial numner and proof of purchase for me to verify it. Thank you!

*Thread locked to curb conversation to PM.