Razer Blackshark V2 X already registered. Can't get activation code | Razer Insider
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Razer Blackshark V2 X already registered. Can't get activation code

  • November 20, 2025
  • 1 reply
  • 10 views
Z

Hello! Recently, I bought the Razer Blackshark V2 X but I have problem with the product where the item is already registered, but not under my Razer ID, which means I can't get the activation code via my email to activate the 7.1 surround sound features. I looked around in the Razer community for a fix. How do I fix this problem? Please help

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1 Reply

Razer.Aero
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  • Razer.AeroRazer Support
  • Razer Support
  • November 20, 2025

Hello Zaroman,

I understand you’re unable to activate the 7.1 Surround Sound feature of the Razer BlackShark V2 X because the product is already registered under a different Razer ID. I'd recommend reaching out to the reseller to see if they can provide a replacement refund. Please make you purchase your Raze devices from an authorized Razer resellers so you can be sure you're getting genuine products. If your need help in the future, feel free to PM me with your device’s serial number and proof of purchase. All the best!

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