Hello! Recently, I bought the Razer Blackshark V2 X but I have problem with the product where the item is already registered, but not under my Razer ID, which means I can't get the activation code via my email to activate the 7.1 surround sound features. I looked around in the Razer community for a fix. How do I fix this problem?
Question
Razer Blackshark V2 X already registered. Can't get the activation code.
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- Razer Support
Hello oDolinho,
Where did you purchase the headset? Was it brand new? Please PM me your device serial number and proof of purchase for me to validate. Save the shareable files via any online drive account listed here. Thanks!
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