I just bought Blackshark v2x and while streaming my mic getting sound on my desktop. I made all updates and i double checked all my sound and record settings but still its taking backround sounds while playing game my mic getting the game sound and while listening music my mic getting the music even i set my sound level to zero and there is absolute silence in headset it still getting the music.
Question
Razer Blackshark V2 x Getting Desktop Sound
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- Razer Support
Hey there,
I understand you're having issues with your Razer Blackshark V2 X. No worries, I can help you with that! Please try these troubleshooting steps on this link to help resolve the issue: https://mysupport.razer.com/app/answers/detail/a_id/5394/~/how-to-fix-headset-mic-issues-%28too-sensitive%2C-distorted-or-buzzing-sound%2C
If the issue persists after performing the troubleshooting steps, please send me a PM together with your device's serial number and proof of purchase for a possible warranty claim. You can upload your proof of purchase to your Google Drive and send me the link. Make sure that the link is set the sharing settings to "Anyone with the link can view". Thank you!
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