Hello! I recently purchased the Razer Blackshark V2 X but I have an issue with the product as it is already registered but not registered with my Razer ID, which means I am not receiving the activation code via email for the 7.1 surround sound features. Please search the Razer Community for a solution. How can I resolve this issue? Please help me.
razer blackshark v2 x ıd faıled
This topic has been closed for replies.
- Razer Support
Hey GGlabraRadix,
Could you let me know where you purchased the headset? Kindly note that the main purpose of registering the product is for warranty coverage. Please check the scratch card that came with the package for the 7.1 Surround Sound activation code as mentioned here. If the code has already been used or if the card is missing, I recommend returning the device to the reseller.
If you need further assistance, feel free to send me your device’s serial number and proof of purchase via PM, so I can verify the details. Thanks!
*Thread locked to curb the conversation to PMs.
Sign up
Already have an account? Login
Log in with Razer ID to create new threads and earn badges.
LOG INEnter your E-mail address. We'll send you an e-mail with instructions to reset your password.