Razer blackshark v2 x product already activated before I register it. | Razer Insider
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Razer blackshark v2 x product already activated before I register it.

  • January 17, 2026
  • 1 reply
  • 31 views

Deepfkingshyt

Hi razer, bought my razer blackshark v2 x yesterday from shopee and was excited to test the 7.1 surround sound. But only to find out that the seller didn't include the activation code scratch card(but a regular card about 7.1 surround sound) and when I try to register it as new product, it says that the product is already registered. What's more weird is that when confronted, the seller responded that it already has the surround sound and auto register warranty. Which made no sense. 

I think I bought a fake product and I would appreciate it if someone from razer could help me check if it's fake or not. 

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1 Reply

Razer.Aero
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  • Razer Support
  • January 18, 2026

Hi Deepfkingshyt,

There's a high possibility that the headset is a counterfeit. You can send me a PM with the device’s serial number and proof of purchase from Shopee so i can verify the reseller’s information. Save the shareable files via any online drive account listed here. Thanks!


*Thread locked to curb conversation to PM.