Razer Blackshark V3 Pro Dongle broken after firmware update | Razer Insider
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Question

Razer Blackshark V3 Pro Dongle broken after firmware update

  • September 3, 2026
  • 4 replies
  • 168 views

I recently updated my headset and dongle to the latest firmware, 1.4.4. After that, the dongle no longer works. My headset can still connect to my computer over Bluetooth.

 

I tried the pairing utility, that didn’t fix the issue.

4 Replies

  • Insider Mini
  • September 8, 2026

Same, I “upgraded” to firmware v1.4.4_r1 and my dongle is broken. I am going to return these overpriced pieces of crap and never buy razer again in my life.


sleekWheattools651

​@Radzen Did you update both the dongle and the headset? 


Kisako901
  • Insider Mini
  • October 3, 2026

I recently updated my headset and dongle to the latest firmware, 1.4.4. After that, the dongle no longer works. My headset can still connect to my computer over Bluetooth.

 

I tried the pairing utility, that didn’t fix the issue.

​@Radzen Did you update both the dongle and the headset? 

where can i update the headset? i just saw how to do it with the dongle

 


Same here, DONGLE is updated, but headset is not - the process is stuck on : connect USB A to USB C  cable to the device - tried 6 different usb data cables - still not working and cant get this process to update headset…. cant even find button or way to contact support.. yea.. very nice support from Razer - non existent