I have had this headset for less than a week. It was working perfectly fine and connected to synapse4, but all of a sudden, it doesnt work anymore. I can hear audio but I wanted to tune the eq to fit the game I was playing. On the synapse supported form, it doesn’t show any of the newer blackshark v3s to be compatable.
Question
Razer blackshark V3x Hyperspeed not being dectected
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- Razer Support
Hey there,
I understand that you're having a connection issues with your Razer Razer blackshark V3 X Hyperspeed. Please try these troubleshooting steps on this link to help resolve the issue.
If the issue persists after performing the troubleshooting steps, please send me a private message together with your device's serial number and proof of purchase/receipt in PDF format so I can check its warranty details for a possible warranty claim. You can upload your proof of purchase to your Google Drive and send me the link. Make sure that the link is set the sharing settings to "Anyone with the link can view". Thank you!
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