So I got my Blackwidow a few months ago and I really liked using it. But, during one of my play session about a month after I got the Blackwidow I was playing a game on Roblox called robeats (pretty much osu mania but on Roblox.) and I noticed that randomly when I was holding down a note it would randomly let go of the key for literally one millisecond and then keep holding again causing me to miss. Another one is that it sometimes clicks randomly when I'm playing. At first, I thought it was just me probably messing up but eventually, I started to notice that it was the keyboard. So I tried using it on my laptop, same problem. So I tried my old keyboard and it worked perfectly fine. I don't know what is going on because, its not a problem in most other games I play. GTA, Overwatch, Minecraft, etc... just rhythm games like robeats and osu mania I have this problem. (I've also tried changing my keys in game, but it would still persist) If anyone knows why this is happening or could help, it would be much appreciated. Thank you!
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hello? I need help, please...
PR0WN3D
So I got my Blackwidow a few months ago and I really liked using it. But, during one of my play session about a month after I got the Blackwidow I was playing a game on Roblox called robeats (pretty much osu mania but on Roblox.) and I noticed that randomly when I was holding down a note it would randomly let go of the key for literally one millisecond and then keep holding again causing me to miss. Another one is that it sometimes clicks randomly when I'm playing. At first, I thought it was just me probably messing up but eventually, I started to notice that it was the keyboard. So I tried using it on my laptop, same problem. So I tried my old keyboard and it worked perfectly fine. I don't know what is going on because, its not a problem in most other games I play. GTA, Overwatch, Minecraft, etc... just rhythm games like robeats and osu mania I have this problem. (I've also tried changing my keys in game, but it would still persist) If anyone knows why this is happening or could help, it would be much appreciated. Thank you!
Hey there! Thanks for posting your Razer Blackwidow TE Chroma V2's concern here. That's odd. Have you tried replicating the issue by logging in as a guest account? Does the issue happen while connecting the keyboard to a different USB port or computer?
I was able to replicate it with a different account, and the problem still occurs when I connect it to a different USB port or a different computer. I also tried it on my laptop that doesn't have razer synapse or cortex installed on, but the problem was still occurring.
its been like 13 days now. helllo
PR0WN3D
its been like 13 days now. helllo
Hey there! Sorry for the delay. Have you tested the keyboard if there's an input delay while using it outside your games? Please send me your device's serial number via PM. Let's continue from there.
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