First time posting, so I'm sorry if I'm missing information or asking the wrong questions.



I have a Razer Blackwidow Chroma v2, and it has worked perfectly for years. But suddenly the "m" key has started seriously malfunctioning.

There is a delay after pressing it, and then suddenly it will spam a pattern of characters:

"< > < > < >" or "M< > M< > M< >", or something similar. Sometimes I can press enter or something to stop the spamming, but sometimes it continues indefinitely and crashes whatever I was using (Microsoft word, google chrome).



I am using English and Japanese keyboards (software settings), and the product is a special model from Japan with a few bonus language-related keys, and a smaller space bar.



I've tried resetting drivers, resetting Synapse, etc., but it hasn't seem to work.

I tested it on another PC, and it did the exact same thing - so it appears to be a hardware issue?



I've looked it up and couldn't find any answers - has this kind of issue occurred before?

If it's hardware-related, is there anything else I can try?

I'm not sure if Razer does repairs, but I've had it for a few years, so it'd most likely have passed any warranty.



I'd appreciate any help or advice! Thanks.