I have a blackwidow chroma v2 that used to be recognized by Synapse 3. I have followed all of the troubleshooting options to get the keyboard to be recognized. It won't let me program the macro keys, and windows sees it as a blackwidow chroma. I've uninstalled synapse, unplugged the device, restarted, installed synapse, and plugged the keyboard back in, in that order and every permutation of that order I can think of.
Is the keyboard dead to synapse for some reason?
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If clean reinstalling Synapse and the steps on this page didn't work, please gather your Synapse logs and send them to me. I can use it to take a closer look at your Synapse and assist you accordingly. I'd also appreciate it if you'd send me the serial number of your keyboard and a screenshot of how the keyboard is detected in the Device Manager for further review.
*Thread locked to curb the conversation to PMs.
*Thread locked to curb the conversation to PMs.
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