Razer Blackwidow elite multimedial keys | Razer Insider
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Razer Blackwidow elite multimedial keys

  • January 7, 2020
  • 4 replies
  • 15 views
H
I have a Razer Blackwidow elite and the multimedia keys doesn't work, except the mute button. How can I fix that? Thanks for help :)
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    4 Replies

    Razer.Caziel
    • Razer.CazielRazer Support
    • I am the Lightbringer
    • January 9, 2020
    Were they working before? What OS are you on and have you tried reinstalling the keyboard drivers?
    H
    No, they weren't working before. I have Microsoft Windows and I don't know how to reinstall the drivers to be honest. I just tried to update the Razer Synapse 3, looked the map and the OS updates. Those keys haven't worked since I installed the keyboard, just the mute button worked and works Edit: I have Windows 10 Pro and I don't know why the "previous track", the "stop/play" and "Next track" keys doesn't work. But If I change the function it works. For Example: I change "previous track" on "Volume down" it works. But If I use it for "Previous track" it doesn't work. Which is the problem that I have to fix?
    Razer.Caziel
    • Razer.CazielRazer Support
    • I am the Lightbringer
    • January 9, 2020
    That's actually really weird and maybe more complicated than I initially thought this was. Please PM me the serial number of the keyboard so I can check for possible firmware related fixes. For now, go on the Device Manager and look for the keyboard. From there, right-click on your BlackWidow Elite then select uninstall. Windows should automatically install a fresh driver after a reboot.
    H
    Done it :)
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