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Razer Blackwidow Keys Unresponsive

  • April 8, 2020
  • 1 reply
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I have had my keyboard for around half a year now, and I also run Windows 7. For around a month or so, my DeathAdder Elite mouse has been having trouble whenever I turn on my pc- I have to go and unplug it then replug it. However, this morning, my Blackwidow Elite was unresponsive, and I was unable to access my pc without using an external keyboard and mouse. I have tried multiple times to unplug all 4 of my Razer devices, but the problem still remains. The devices are connected, but are not usable. Any ideas?
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    1 Reply

    Razer.Caziel
    • Razer.CazielRazer Support
    • I am the Lightbringer
    • 4792 replies
    • April 12, 2020
    Clean install Synapse and uninstall the drivers you currently have for the devices in question. Is your Windows 7 up-to-date, and is it a genuine copy? *Moving this to the Support Forum for visibility.
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