Razer BlackWidow V3 Pro Esc button not working | Razer Insider
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Razer BlackWidow V3 Pro Esc button not working

  • May 22, 2024
  • 2 replies
  • 210 views

Hello Razer Support,

 

My Razer Blackwidow V3 Pro Esc key is not working and faulty (for both direct cable and wireless connect), may I know where can I send this to fix?  I also tried reinstall the latest firmware, double checked Razer Synapse the Esc button is not disabled as well. Seems like a hardware issue. 

 

2 Replies

FiszPL
Vanguard
Forum|alt.badge.img+1
  • VANGUARD
  • May 22, 2024

You can contact Razer Support: https://mysupport.razer.com/app/warranty-support/

But basically, if you bought it in a different store than Razer.com, then you’ll just RMA it at the shop where you bought it.


  • Author
  • Insider Mini
  • May 22, 2024

You can contact Razer Support: https://mysupport.razer.com/app/warranty-support/

But basically, if you bought it in a different store than Razer.com, then you’ll just RMA it at the shop where you bought it.

 

The warranty is expired when I entered my serial number (IO2052F46302331), I don’t think I have the store that this was bought as this was a gift by someone, any idea how I can repair it?