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Question

Razer BlackWidow V4 Low-profile HyperSpeed

  • October 17, 2026
  • 1 reply
  • 5 views
quickdepotTurkishRose411

How do I start a RMA? The Z key types intermittently and it’s not really acceptable for a keyboard purchased in June 2026.

 

Cheers

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    1 Reply

    Razer.Ten
    • Razer.TenRazer Support
    • Razer Support
    • October 17, 2026

    Hey ​@quickdepotTurkishRose411,

    I understand that you’re currently experiencing a key input issue with your keyboard. Have you updated the firmware by downloading from this link? Can you send me a PM with the serial number so I can verify it in our system and check for applicable workarounds that might address the issue?


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