I just bought a Razer Blackwidow v4 Pro and a Naga v2 Pro and both of them keep disconnecting from Synapse 3 constantly.
The only way to get them re-detected is to close out every instance of Razer software in task Manager (and for some reason there’s always a ton of different pieces of razer software in there) and then restart Synapse 3.
My Blackwidow is running 1.0.8.0 firmware and my Naga Pro is running 1.1.0.0 firmware.
Synapse is on version 3.8.1231.120811
My version of Windows 11 is fully updated to the latest version.
I love both the mouse and keyboard so I don’t want to return them to Amazon if I can avoid it, so what can I do to rectify this please? This is a big enough deal that if I can’t fix it, i’m going with a different brand.