Razer Blackwidow V4 PRO not working | Razer Insider
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Razer Blackwidow V4 PRO not working

  • January 7, 2026
  • 1 reply
  • 7 views
T

So I got a Blackwidow V4 pro and I connected it but had to disconnect it for a Zoom meeting, when I reconected it, it didn´t work. No RGB, not able to write. I swapped cables, thinking it would help, but now I have doubts and a useless keyboard.

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1 Reply

Razer.Aero
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  • Razer.AeroRazer Support
  • Razer Support
  • January 10, 2026

Hi techWheatcentral272,

I’m here to help. I understand you're experiencing connectivity issues with your Razer BlackWidow V4 Pro. Let's try a few troubleshooting steps to get it back up and running:
1. Since you've already tried swapping cables, ensure that the connections are secure and the USB port you're using is functioning correctly. Try connecting the keyboard to a different USB port on your computer or even another computer to check if the issue persists.

2. Sometimes a simple reset can solve the issue. Follow the steps below:

  • Unplug the keyboard.
  • Simultaneously press and hold the "esc" + "caps" + spacebar keys.
  • Plug the keyboard into a USB port.
  • Release all keys.

3. Ensure that your keyboard's drivers and firmware are up to date.
4. If possible, connect the keyboard to another device to determine if the issue is with the keyboard or your computer.

If the issue persists, feel free to send me a PM with your keyboard serial number, video showing the issue and the proof of purchase so I can check for replacement options. Save the shareable files via any online drive account listed here. Thank you!


*Thread locked to curb conversation to PM.

 

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