Razer Blade 13 - SSD not recognized (despite working), booting on BIOS | Razer Insider
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Razer Blade 13 - SSD not recognized (despite working), booting on BIOS

  • May 29, 2026
  • 1 reply
  • 18 views
revo_off

Hi !

Recently my Razer Blade 13 (late 2020) started booting on the BIOS for no reason…
It appears in the BIOS that the base Nvme SSD drive isn’t anymore recognized, so it can’t boot on the windows.

I oppened the laptop and extracted the drive to test it on another PC, and it is working, I have access to all the files etc…

Could it be a motherboard issue ?

Best regards,

This topic has been closed for replies.

1 Reply

Razer.ScarletRouge

Hey there, ​@revo_off 

I understand that your Razer Blade 13 (late 2020) is booting directly into the BIOS, and the internal NVMe SSD is no longer being detected, preventing Windows from loading.
 

You can submit a support ticket here: https://mysupport.razer.com/app/warranty-support so the relevant team can properly isolate and identify the cause of issue. Once there, navigate to "Contact Razer Support," then select "PC Products," followed by "Laptops," and finally enter your device's serial number.


Alternatively, I can create a ticket for you and forward it to the relevant team for further assistance. Please let me know via PM so I can kickstart your case. Thank you!




*Thread locked to curb conversation to PM. 

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