I am having an issue with my laptop overheating and shutting down, but only when plugged in. CPU temps go from low 60’s to over 90 within a few minutes. This happens even while at idle. It’s not overclocked and running in balanced mode. GPU temps are fine.
This doesn’t happen when it is running on battery, the temps drop right back down to 50/60s when I remove the power cable.
Is there any ideas on why it being plugged in could cause this issue?
Hey there,
I understand that you’re experiencing overheating issues with your Razer Blade 14 (2021). Could you please let me know know what are the troubleshooting steps you have performed? Please try these additional troubleshooting steps on this link to help resolve the issue.
If the issue persists after performing the troubleshooting steps, please send me a private message together with your device's serial number and proof of purchase/receipt in PDF format for a possible warranty claim. You can upload your proof of purchase to your Google Drive and send me the link. Make sure that the link is set the sharing settings to "Anyone with the link can view". Thank you!
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