I have the Razer Blade 14 (2021) RZ09-0370. I am getting a warning message from COD that my TPM 2.0 or secure boot is not recognized by COD and therefore the next game (Black Ops 7) will be unplayable. My motherboard Bios version is up to date, but Battlenet/COD troubleshooter indicates that it is not compatible. My TPM version is 3.57.0.5. Is Razer going to update this BIOS so that it will be playable with the new Black Ops 7? (My BIOS version is up to date - 1.06)
Question
Razer Blade 14 (2021) TPM 2.0 Call of Duty
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i’m having the same problem. it’s crazy how we spend all this money on a powerful laptop to play almost all games one way or another on the go and this company doesn’t want to update the bios so that we can play a game that it is perfectly capable of running
Hey guys, was chatting with the support today. They told me that they gonna fix that problem and that they will publish an update for the bios. so check you bios updater. and if i do not forget it, i will let you know here
Yeah. They told me that they are working on it, but can Not Tell me when it’s gonna be ready. It might help when all you guys are texting the Support as well. I guess they might Need some pressure
Still no new BIOS update I guess? Guess they’re not the best in supporting their “legacy” devices :-(
Yeah. They told me that they are working on it, but can Not Tell me when it’s gonna be ready. It might help when all you guys are texting the Support as well. I guess they might Need some pressure
How do I contact support / text them?
Yeah. They told me that they are working on it, but can Not Tell me when it’s gonna be ready. It might help when all you guys are texting the Support as well. I guess they might Need some pressure
How do I contact support / text them?
just google razer Support. Then you gonna start chatting with the Chat bot. You just have to Tell him a few Times that you would Like to Chat to real Person an that’s it
Still no update. I got in touch with the Razer support team some time ago and was advised to wait for a new BIOS update they’re working on, but there’s been no progress so far. It’s really frustrating, to be honest—you’d think this issue would have been resolved by now given how many people are affected. I really hope they fix it soon.
Mine killed my battery, didn’t notice at first but my laptop only works plugged in now, I can play call of duty now but my laptop has now been downgraded to a desktop
- Razer Support
Hey guys!
Thank you for sharing your concern here regarding the TPM 2.0 / Secure Boot compatibility warning for the upcoming Call of Duty: Black Ops 7 on the Razer Blade 14 (2021).
Please refer to the link below to download and install the latest BIOS updater, which includes the required compatibility updates: http://mysupport.razer.com/app/answers/detail/a_id/5502/
Once the BIOS is updated, the TPM and Secure Boot compatibility warning should be resolved.
If you need help with the installation process, feel free to let me know via PM. Thanks!
*Thread locked to curb conversation to PM.
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