Razer Blade 14" (2022) Firmware Updater | RZ09-0427x - BitLocker Suspend Issue | Razer Insider
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Razer Blade 14" (2022) Firmware Updater | RZ09-0427x - BitLocker Suspend Issue

  • June 10, 2023
  • 2 replies
  • 156 views
J

The firmware update for Razer Blade 14'’ (2022) requires suspension of Device Encryption and BitLocker. After I turn off Device Encryption, it prompted me this message (see picture below)

 

 

My device is on Windows 11 Home (personal device) so it should not have BitLocker enabled. Source:

https://support.microsoft.com/en-us/windows/device-encryption-in-windows-ad5dcf4b-dbe0-2331-228f-7925c2a3012d

 

Now I can’t proceed the firmware update. Please help!!

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2 Replies

L
  • lazerin
  • Insider Mini
  • August 31, 2023

I can’t seem to find any other version of the updater for the Blade 14 2022? It was a model purchased from the Australian Razer online shop. 

Razer.Aero
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  • Razer.AeroRazer Support
  • Razer Support
  • August 31, 2023

Hello jabroni_404,

Thanks for sharing your concern. I suggest following the steps here to enable device encryption on your Razer Blade. This is a crucial step in ensuring the safety and security of your device, as encryption will protect your personal information from unauthorized access. To update your laptop Firmware, you can visit this link. I hope this helps. Feel free to send me a ping if you need additional assistance. Have a great day!

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