Razer Blade 14 2022 - NVidia GPU and HDMI out stopped working | Razer Insider
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Razer Blade 14 2022 - NVidia GPU and HDMI out stopped working


I’m on a Razer Blade 14 that had to be serviced last year because it refused to start.

 

After I got it back from servicing, I was only using the laptop for work, and not gaming, linked to a Prism+ monitor. Played Diablo IV yesterday and today the HDMI out stopped working. 

I looked at the Device Manager and the NVidia card had a message that it was blocked by Windows because of an error. Tried starting the NVidia Control Panel but it completely did not start so I uninstalled the drivers and reinstalled as instructed by most articles online. Also updated the AMD and Intel drivers. After all that, Device Manager still does not detect the NVidia GPU and the NVidia Control Panel still doesn’t start:
 

 

Does this mean that something has happened to the GPU? Diablo IV ran hot but I had the laptop on a cooling stand…

 

Any help would be really appreciated as the laptop is out of warranty. Really frustrated that I bought a gaming laptop and haven’t really been able to game with it because of replacement and now what looks like a failing GPU…

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12 Replies

  • Insider Mini
  • 1 reply
  • June 22, 2023

I have this same issue, but I have the 2021 Blade 14.  My HDMI stopped working and I have an error in my Drivers that says that windows has stopped the device because it has reported problems.  Does anyone know the solution to this issue?    As a side note, I have a Startech external monitor extender and it connects to 2 DVI monitors and one hdmi.  The DVI monitors are still working, but the HDMI stopped, I tried connecting directly to the HDMI output and that doesn’t work so it seems like it’s only with HDMI and I’m assuming is related to the NVIDIA driver not working. I

 

@livinglands - Did you try reinstalling or updating your Nvidia driver?  I’m going to see if I can update the driver. 


  • Author
  • Insider Mini
  • 1 reply
  • June 23, 2023

I uninstalled and reinstalled driver. I even reinstalled windows and nothing helped.

 

Razer support outside warranty is non-existent. I took it to a shop to look at and they’re diagnosing now but indications are that there’s a motherboard issue.


Same issue happened yesterday to me.

 

I barely used my razer blade 14 for gaming and the only game I have been playing for a few hours since I bought the laptop is Diablo IV (and not even that much).

Yesterday after playing for a few hours and exit the game, the laptop restarted.

Today the GPU won’t work, BIOS won’t recognise the GPU, Nvidia Control Panel won’t open, dxdiag error message: 

  • There is a problem with NVIDIA GeForce RTX 3070 Laptop GPU device. For more information, search for “graphics device driver error code 43”. 

Reinstalled the drivers and didn’t work, rolled back the driver and didn’t work, factory reset the laptop and still didn’t work.

I’m suspecting either the GPU is dead or a motherboard issue which would be an insane since I barely play on this laptop since I bought it.

 

Also HDMI won’t work as mentioned by others here.


APATITEbizDeepLemon918

Hey man it seems like Im having the same issue… Did you ever get a diagnosis?


  • Insider Mini
  • 1 reply
  • April 11, 2024

Had the same problem (Razer Blade14, AMD. 2021) i did unistall the NVIDIA adapter and then scan for hardware changes, a couple of times and now it works.

 


  • Insider Mini
  • 2 replies
  • April 26, 2024

any solutions?


  • Insider Mini
  • 2 replies
  • June 5, 2024

hi, any solutions detected? i’m having the same issues and have tried all sort of “solutions” online, but nothing helps. 


  • Insider Mini
  • 2 replies
  • June 5, 2024

Nop ended up buying the 2023 model hope it will work better


xblizz4rd
  • Insider Mini
  • 3 replies
  • October 6, 2024
jjjjavo wrote:

Had the same problem (Razer Blade14, AMD. 2021) i did unistall the NVIDIA adapter and then scan for hardware changes, a couple of times and now it works.

 

 

Mine did that, but still not working. No HDMI output and i cant playgames with the 3070 just with the Radeon and in the NVIDIA Experience still says i need to update the driver, even after “installed”.

 

 

 

Also i can’t enter to the NVIDIA Control Panel.


SMG4LIFE01
  • Insider Mini
  • 1 reply
  • October 21, 2024

I’m having this same issue with my razer blade 14 3080 gpu, it was working in the morning came to the laptop in the evening and it had restarted and my screen connected via hdmi wasn’t working tried uninstalling the drivers and reinstalling but didn't do anything.

 

was thinking to do a refresh of windows 10 but it looks like that probably won’t work either.


Yoshihiro7188

My Razer blade 14 3080 just stopped working today :( I am pretty upset and trying to find a way to fix it, but nothing seems to work. 

 

I am really sad now since I will most likely need to purchase a new PC at this point to be able to game again.


disarstar81
  • Insider Mini
  • 1 reply
  • December 23, 2024

Same issue here on a Blade 2021 with rtx3070 on win11 pro.

no external hdmi or external Display via usbc, 

the device was used just for Office work, no Gaming at all.

Tried Almost everThing that Forum suggested. 

 

is there a workaround, Patch or Solution available? Does razer offer repairs?





 

 


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