Razer Blade 14 (2022) USB C ports no longer working | Razer Insider
Question

Razer Blade 14 (2022) USB C ports no longer working

  • 18 March 2023
  • 1 reply
  • 22 views

Was working fine since purchase in Dec 2022

However, after yesterday’s Windows Security update on March 17, 2023, it stopped working

2023-03 Cumulative Update for Windows 11 Version 22H2 for x64-based Systems (KB5023706)

I tried to rollback the updates but it didn’t seem to do anything

I tried to use the WIndows diagnostic tool and didn’t help either

re: 

  • msdt.exe -id DeviceDiagnostic

BIOS seems to be updated too:

  • ran the v1.1.1.3 updater and it said it was good to go 

Maybe it’s related to having USB 4.0 capability and Windows messed it up? I’m out of ideas and I can’t use my external monitors or my usb c dock until it’s resolved unfortunately

It makes the sound on input/output but nothing actually happens, device manager doesn’t update 

 


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