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razer blade 14 dead motherboard


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bayfreshMagentaDye622

The same problem here with same exact model(dead motherboard) and I live in Iran so it's basically unrepairable in here and for me to send it to another country to requires a proof of purchase which I don't have any

And im just stuck with a 2000 dollar piece unusable of metal that I can't find a new motherboard for it because apparently razer doesn't sell them


MramosMangel
  • Insider Mini
  • 3 replies
  • January 12, 2025
bayfreshMagentaDye622 wrote:

The same problem here with same exact model(dead motherboard) and I live in Iran so it's basically unrepairable in here and for me to send it to another country to requires a proof of purchase which I don't have any

And im just stuck with a 2000 dollar piece unusable of metal that I can't find a new motherboard for it because apparently razer doesn't sell them

 

I am in the same position, I am from Mexico and I have tried to contact any Razer employee but they always tell me the same sheet.

They send me a link to this website, They think their customer service is good, IT IS TERRIBLE!!, the computer cost almost 4000 dollars and today it is a useless piece of metal which Razer is not responsible for such garbage 


got the same issue. i just put my device on sleep mode overnight because i still have some work being done. i am not charging the device overnight. the next morning, it is not turning on. consulted about the warranty and found out that i just missed 2 months from its warranty period. 

the timing is very convenient for them and it seems like it is programmed to fail right after the warranty and they will charge you by a huge price. its better to just buy new laptop using this amount. not gonna buy here again


  • Insider Mini
  • 1 reply
  • February 3, 2025

Had this same issue with my 2022. Returned it to me with a note saying the PCBA was overheating. They didn’t have the part in stock (Luckily I am still under warranty), so they upgraded me to a 4070 model. Good service to me, I am very grateful, but hopefully it doesn’t happen again.


Pinkheaveninteractive378

had the same issue tried to fix it with a local repair shop didinr mange to fix it 

 

barely had the laptop for a year and a half and its dead 

 

Never going to buy anything from razer 


fastvilleDollarBill538

Razer's customer service is a joke. My laptop stopped working, and they blamed customer-induced damage without proof. Then they tried to charge me 2,600€ for repairs. I refused, and when they sent it back, it was in even worse condition—completely dead and with a dented screen. Their VIP support couldn’t even get the date right in their emails, and they ignored my request for compensation. Absolute nightmare experience. Avoid Razer at all costs.


  • Insider Mini
  • 1 reply
  • March 6, 2025

Have a 2022 blade 14 which died a few weeks ago. Did not even last 2 years. Sent in to repair, dead motherboard, price to repair over 1700 Euros. Can buy a new laptop in this price. Do NOT ever buy a product from Razer.


toinoulecoquinou

For me, I cannot pass my dual boot loader because the screen freeze since two months (Just after the end of the razer insurance) Sometimes I can if I am fast before the freeze appears but in that case, it will reboot by himself and I am back to step one. I tried with another ssd, I changed the cmos battery but the laptop stays unusable.


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